Contact us

Talk to us today to see how we can help you and your whānau if you’re affected by serious illness or grief. Please note that we’re not a crisis line – if you or someone you love needs immediate help, please contact the Suicide Crisis Helpline on 0508 828 865

For serious illness (including mate pukupuku / cancer and terminal illness) and grief support, get in touch today

Fill out the form below to see if we can help you and your whānau with therapy. We check our messages every day so you can expect to hear from us within 24 to 48 hours. For other enquiries, including media, please email us at

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Aotearoa New Zealand support organisations

Lifeline Aotearoa

Lifeline Aotearoa’s helpline and textline provides 24/7, confidential support from qualified counsellors and trained volunteers.

0800 543 354

Youthline supports all young people, including those who are struggling with their mental health or other issues. It offers a free 24/7 helpline service (text, phone, webchat and email) and free face-to-face counselling services.

0800 376 633
Make-a-Wish Foundation

National organisation granting the wishes of tamariki / children with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

0800 80 70 80
What’s Up

0800 What's Up is a free kids and teens counselling helpline in Aotearoa New Zealand. A safe place for tamariki / children to talk about anything, it operates 365 days a year. You can also chat online on, Monday to Sunday, 11am - 10:30pm

0800 942 8787, Monday to Sunday, 11am - 11pm
The Grief Centre

The Grief Centre provides information on loss, grief, and difficult change, counselling for issues related to loss, grief, or difficult change, and support groups for bereavement. All services are provided nationwide face-to-face or online.

0800 331 333
The Lowdown

The Lowdown is a website to help young New Zealanders recognise and understand depression or anxiety.

0800 111 757 (available 24/7)
Suicide Crisis Helpline

0508 TAUTOKO or 0508 828 865 is a free, nationwide service available 24/7. It’s operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training. If you believe either you, or someone you know, is in immediate danger, please call emergency services immediately on 111.

0508 828 865
Anxiety New Zealand

Anxiety New Zealand helps the 1 in 4 Kiwis who experience anxiety, depression, panic attacks, OCD or phobias. Free call 0800 269 4389, it’s available 24/7.

0800 269 4389

National organisation with a mission to support, develop and empower mātātahi / young people living with mate pukupuku / cancer through a national peer support network and professional, educational and recreational programmes.

0800 CANTEEN (2268 336)
Home and Family Counselling

Home and Family Counselling provides professional, affordable counselling for tamariki / children, teenagers, individuals, couples, and families in Tāmaki Makaurau / Auckland. Payment is by donation (on a sliding scale according to income).

Mental Health Foundation

Information and resources for anyone going through a difficult time and for people supporting someone they care about.

Rural Support Trust

Rural Support Trusts have local, rural people who know from experience that pressures can mount up. Their networks and training can help with all kinds of situations, and help you get through your current challenges.

0800 787 254

National organisation offering a wide range of services to support people of all ages facing issues of loss, trauma and grief.

0800 229 100
True Colours Children’s Health Trust

True Colours Children’s Health Trust is a free service supporting children with a serious health condition and their families throughout the greater Waikato.

1737, Need to talk?

Free call or text 1737 any time for support from a trained counsellor.


Samaritans operates a 24/7 crisis helpline – call 0800 72 66 66 for non-judgemental and non-religious support.

0800 72 66 66
Cancer Society of New Zealand

National organisation providing a wide range of services and support for people with mate pukupuku / cancer and their caregivers / supporters. Call for information about your local division of the Cancer Society.

0800 CANCER (226 237)
Child Cancer Foundation

A national organisation providing information, practical and emotional support and financial assistance to tamariki / children and families affected by child cancer.

0800 424 453

International helpful websites for anyone
affected by serious illness or grief

Blood Cancer UK

A UK charity dedicated to beating blood cancer by funding research and supporting those affected. Their website includes information about blood cancers (leukaemia and lymphoma) and latest research.

Child Bereavement UK

Support for bereaved tamariki / children.

Children with Cancer UK

A UK charity dedicated to the fight against childhood cancer with the vision of a world where every taitamaiti / child survives mate pukupuku / cancer. Their website includes information about mate pukupuku / cancer, latest research and news.

Dougy Center

USA-based, Dougy Center provides support in a safe place where tamariki / children, teens, mātātahi / young people, and families who are grieving can share their experiences before and after a death.

Hope Again

UK site providing support, advice and information for bereaved tamariki / children and mātātahi / young people.

Macmillan Cancer Support

A UK charity that helps everyone with mate pukupuku / cancer live life as fully as they can, by providing physical, financial and emotional support. Their website has lots of medical information about mate pukupuku / cancer.

Reach Out

A site for mātātahi / young people going through tough times. Lots of resources for coping with grief and loss, including mobile apps.

The Patient Story

The patient story is an international website of shared experiences from mate pukupuku / cancer patients. It’s a network of hundreds of voices - patients, survivors, caregivers, and medical experts - with insights into areas like how to navigate life after a diagnosis and connection to others who've been through pukupuku / cancer.

What’s your grief

You don’t have to grieve alone. What’s Your Grief? is a place for grief education, articles, sharing, support and more.

Winston's Wish

For bereaved tamariki / children and teens. Support and online activities.

Young Lives vs Cancer

A UK charity that helps tamariki / children and mātātahi / young people (aged 0 - 25) and their families find the strength to face whatever mate pukupuku / cancer throws at them. Their website includes extensive information about all aspects of mate pukupuku / cancer.